SuperMemo Installation FAQ

Help

1. Contact Form
2. E-mail
3. Why don't you answer my e-mails?

Download

1. Download SuperMemo
2. Can I download a demo version of SuperMemo?
3. How can I download my order?
4. How can I download SuperMemo again?
5. Download problems
6. I cannot access SuperMemo server to download
7. Download problems: Problems with downloading a product purchased for me by someone else
8. It is not possible to download SuperMemo
9. Installing Phonetic Transcription Registry
10. Problem with installing Advanced English sounds
11. Trying to install Bestseller's Mix

Registration

1. Registering SuperMemo
2. Registration does not work
3. Why do I need to insert the password again and again?

Upgrading SuperMemo

1. How can I upgrade to the newest SuperMemo?
2. How can I install free updates?
3. You can upgrade to new SuperMemo without having an older SuperMemo installed

Upgrading collections

1. Upgrading very old SuperMemo collections
2. Upgrading old collections to SuperMemo 19

Multiple devices

1. Moving to a new computer
2. I want to use SuperMemo on two computers
3. Can I move Installed SuperMemo program from one drive to another without any risk?
4. SuperMemo on a thumb-drive (flash drive, pen drive, USB)
5. How_to_transfer_SuperMemo_to_a_computer_without_access_to_the_Internet
6. Will SuperMemo require the unlock password if I move my installation from university computer to the one at home?
7. Transferring SuperMemo to a computer without the Internet connection

Problems

1. Registration does not work
2. Multiple options missing from SuperMemo after installation
3. SuperMemo has a virus!
4. What if I want to reinstall Windows?
5. Download problems
6. I cannot access SuperMemo server to download
7. Where is the download button?
8. Restoring factory settings

Other

1. Site license: Installing SuperMemo for many students
2. How to import BusMix Collection and personal collection
3. Phonetic transcription looks like garbage
4. Removing SuperMemo from Auto Startup
5. You cannot buy SuperMemo 2008 on DVD
6. How do I get phonetic transcription in SuperMemo?
7. Restoring SuperMemo from a backup
8. Upgrading multi-font multi-encoding collections