Memory allocation problem in SuperMemo

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Question

Ngana asked:

I have had SM 2004 for 2 years with good results. However, I received an error message yesterday and I cannot retrieve one of my folders.

I received two error messages: 1. " Cannot open File at contents. Range check error". 2." Allocation memory already allocated"

Please tell me how I can solve this problem so that I can start using supermemo once again. Thanks, Ngana

More information needed

Did you try File : Repair collection? This file lock might be temporary (repair would work) or persistent (you may need to use a backup to restore files)

This looks very similar to Range_check_error_when_opening_a_collection (the error message you quote does not exist)

Answer