Is my data safe?

Question

When I read the list of errors on this website, I get scared. It looks like everyone is having problems with SuperMemo. Can I at all trust this program to keep in it all my knowledge?

Answer

Your data will be safe if you:

• take a good care of your PC (e.g. firewall, anti-virus, installing trustworthy applications, etc.)
• make a regular backup
• run File : Repair collection from time to time to check the integrity of your files

There are thousands of error traps in SuperMemo. Each computer crash may produce random data that can bring up unexpected errors. Users can submit error messages by clicking Report in error messages. Those reports are meticulously documented and serve to enhance error traps so that error in data in one place does not result in more errors in other places. Even though individual users may experience few or no errors, overtime, the mass of documented events produce quite a knowledge base that may seem intimidating.