Problems, Errors and Bugs

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Reporting bugs

  1. Best way of communicating
  2. Why don't you answer my e-mails?
  3. Will I receive e-mail notification?
  4. How many bugs are there in SuperMemo?
  5. Why e-mailed collection does not work?

Frequent trouble

  1. Some application lock SuperMemo files and cause errors
  2. Error message shows after changing themes in SuperMemo 18
  3. Why do I get Clipboard access prompt?

Windows 11

  1. I cannot import automatically from the web
  2. Does SuperMemo 18 work in Windows 11?
  3. Can I use Ctrl+Shift+A on Windows 11?
  4. Internet Explorer no longer available on Windows 11
  5. SM18 email features not working on Windows 11
  6. Problem with importing web pages in Windows 11

Error messages

See: Error messages

Design

  1. Renaming collection doesn't rename the root concept

Malware

  1. Windows can destroy your learning material
  2. Bug with Avast in Vista

MS Edge

  1. SuperMemo 19 still opens link in Internet Explorer

Internet Explorer

  1. Dependence on Internet Explorer vs. the focus on Edge
  2. New problem with Internet Explorer in Windows 10
  3. Less dependent on Internet Explorer
  4. Using SuperMemo with other Internet browsers
  5. Internet Explorer run As Administrator cannot be used to import content to SuperMemo
  6. Does the Import web pages feature work with other browsers than Internet Explorer?
  7. Can SuperMemo work without Internet Explorer?
  8. A possible method for importing from Firefox and other browsers
  9. Buying SuperMemo in other browsers than Internet Explorer
  10. Add COM Components to enable scripting to automate importing from any web browser

Data safety

  1. Is my data safe?
  2. Does SuperMemo change system clock
  3. I lost my tasklist

Deprecation/Aging

  1. SuperMemo editing disabled all of a sudden!
  2. Not a valid Win32 application

Editing

  1. Duplicate Element shortcut does not work
  2. Question box dissapeared
  3. Unruly rectangles in occlusion tests
  4. I deleted a component from many elements
  5. Why Ctrl+Alt+N does not paste anything from the clipboard? No article paste
  6. Alt+X does not work, occasionally

HTML problems

  1. Problems with longer articles (i.e. how to solve HTML problems)
  2. Error pasting HTML,Microsoft's mshtml.dll refuses to paste
  3. Keyboard problems in HTML (DeHTML-ize shortcut does not work)
  4. Error editing HTML

Synchronization

  1. Conflicted copy of files on DropBox

Lost data

  1. SuperMemo horror. Data lost!
  2. Information lost after an unexpected shutdown of the computer
  3. Horror - I lost 10 years of my work
  4. How can I restore my priority queue?
  5. Recovering lost timeline data (time.tim)
  6. Problems after renaming a collection
  7. Fatal errors that cannot be remedied with Repair collection

Freezing

  1. Neural review hangs up SuperMemo
  2. Some elements freeze SuperMemo while learning
  3. Editing local page makes SM hang
  4. SuperMemo hangs up on mail from MAILER-DAEMON

Community

  1. Is there a forum for SuperMemo users?

Learning

  1. Premature "Nothing more to learn"
  2. Error: Cannot compute repetition outcomes
  3. Wrong element in repetition history
  4. Too long inter-repetition intervals after using Mercy
  5. Wrong last repetition date

Incremental video

  1. Problems with YouTube in SuperMemo 19

Search

  1. Cannot correctly search with match words and case sensitive
  2. False hits in the search procedure

Templates

  1. Mega-confusion with templates

Unicode

  1. Old titles still appear in question marks in the Unicode-enabled contents window

Layouts

  1. I hate F5
  2. Windows disappear when reverting to default layout

Pictures

  1. Pictures disappeared from my collection
  2. Pictures get mixed up
  3. Pictures jump between components?
  4. How to replace image component?
  5. Pasting image component results in resizing of all components

Sound and video

  1. Cannot_open_player_device
  2. Problem with video drivers in SuperMemo 16

Import/Export

  1. Pictures display as x when importing from a site
  2. Ugly headers in Wikipedia
  3. Squares in Q&A files
  4. Errors when merging Advanced English with a Chinese collection
  5. Problems with import from SuperMemo 7
  6. Cannot export the lexicon

XML

  1. Problems with umlauts in XML exchange

E-mail

  1. Problems_with_importing_bulk_mail_from_MS_Outlook
  2. Mail_imports_twice_from_MS_Outlook

Installation

  1. Problems with SuperMemo 15 at second run after installing
  2. Why SuperMemo does not remember the level?

Unlock/Registration/Password

  1. Why am I suddenly asked to register SM if I registered ages ago?

Collection password

  1. I forgot my collection password. Is there a way to reset it?

Privacy

  1. Is SuperMemo using third-party online services?

Other/Older

  1. Swap problem
  2. French characters in SuperMemo
  3. Animated GIFs cause a flicker
  4. Greek font in Contents
  5. SuperMemo problems after hard reboot
  6. Main menu unavailable
  7. Cannot launch SM: Drive or network connection unavailable
  8. Memory allocation problem in SuperMemo
  9. How can I revert to the font used in SuperMemo from before a Microsoft update??
  10. All the font sizes change except the Question and Answer components
  11. SuperMemo deletes the text of a topic upon creating a cloze deletion
  12. SuperMemo reports my collection is locked
  13. Can not type polish letters when searching collection
  14. I can not run SuperMemo Power Words CD-ROM in professional or advanced mode
  15. I found no way of storing background colors for a template. How can i change the background of my existing cards?
  16. Strange behavior of an image component
  17. Undeletable registry member
  18. Keyboard shortcut Ctrl+F6
  19. Keyboard shortcut Ctrl+S
  20. Find Elements: Error: List index out of bounds (1)
  21. File corruption in HTML component
  22. Workload: Invalid argument to data encode
  23. Workload: Date outside the learning process: Jan 12, 2007
  24. Workload: Moving between Graph and Daily tabs looses current date slection
  25. Analysis: Work done statistics not dynamically updated during an open session of SM
  26. Analysis: Topic count incremented with remember of elements
  27. Keyboard shortcuts E, Q and A: Different behaviours
  28. Recovering from damage to files in a big collection
  29. Wrong interval in repetition history
  30. Error collecting item optimization data
  31. Make collection repairs more reliable
  32. OLE Error in SuperMemo
  33. Why is SM2004 slower?
  34. Cannot upgrade from Multimedia SuperMemo
  35. Tasklist sorting bug

See also

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