No response from the tech support for days
From: SuperMemo Forum User
Sent: Thu, Jul 16, 2009, 7:16
Subject: [supermemo] Re: Cannot apply stylesheet
I am surprised. I am interested in buying SuperMemo and am trying to make sure it will work with my computer, but I get no response after 3-4 days?
My question was about the error "Cannot apply stylesheet"
Questions that have already been answered in the documentation receive lower priority and may take longer to be processed.
- As indicated in the help topic you referenced in your original forum topic Cannot apply stylesheet, the Cannot apply stylesheet bug has been fixed in later releases of SuperMemo
- It is always best to download directly from official SuperMemo websites or request download instructions. When downloading from other website, you may get a file infected with viruses or engineered for malicious purposes. The version you got is very old and has been available from supermemo.org only briefly long time ago.
- As a matter of the support policy, we do not answer questions that have already been answered to avoid bloating and disorganizing the documentation which, as a result, might become confusing to users. Such cases are resolved by forwarding a link to a relevant page in documentation, however, those type of questions receive lower priority and it make take longer for you to get a reply